Lifetime
Spa Shell Structure Warranty
Wet Zone warrants the spa shell fibreglass structure against water loss due to defects in
workmanship and materials for lifetime to the original purchaser.5
years Spa Shell Surface
Wet Zone warrants the interior surface of the spa shell against blistering,
cracking, or delaminating for five years from the original date of purchase.
5 years Equipment & Controls
Wet Zone warrants the spa's electrical components--specifically the pump(s), heater and
control system--against malfunctions due to defects in materials and workmanship for five
years from the original date of delivery.
5 years Plumbing & Components
Wet Zone warrants the factory installed plumbing components-- specifically the
jets, suctions, valve fittings, plumbing pipes and hoses against water loss due to defects
in workmanship and materials for a period of five years form the original date of
delivery.
Wood Cabinets:
Wet Zone warrants its wood skirts on bronze and silver series to be
free of defects in materials and workmanship for one year. Wet Zone warrants its wood
cabinets on Goldand Platinum series to be free of defects in materials and workmanship for
two years.
Extent of Warranty:
Wet Zone extends this limited warranty solely to the original purchaser
of any silver, gold, platinum series portable Coast Spa sold by its authorised dealers.
Commercial applications are excluded from all warranty coverage. Replacement service items
such as light bulbs, pillows, batteries, fuses, o-rings and not covered under this
warranty, but are warranted to be free of defects in materials or workmanship at the time
of delivery to the original purchaser.
Exclusions:
This Limited Warranty is void if Wet Zone or its designated
representative determines that the Coast Spa has been subject to alteration, neglect,
misuse or abuse; if any repairs have been attempted by anyone other than Wet Zone or its
designated representative; or if the failure is caused by accident, acts of God or other
caused beyond the control of Wet Zone. Neglect, misuse and abuse include any installation,
operation or maintenance of the spa other than in accordance to the instructions contained
in the owner's manual provided with the spa. Specifically, damage caused by operation of
the spa at water temperatures outside the range of 32 degrees F or 0 degrees C and 120
degrees F or 40 degrees C. This Limited Warranty does not provide coverage for the
insulation cover (see separate warranty), any item attached to, or installed on, the spa
after the date of manufacture, or for gaining access to any component for repair or
replacement. The spa owner accepts liability for repair work performed by anyone other
than a designated Wet Zone representative.
Disclaimer:
Wet Zone, or any of its authorised agents shall not be held liable for
injury, or loss of use of your spa or other incidental or consequential costs, expenses or
damages, which may include, but are not limited to, the removal of a permanent deck wall
or other custom fixtures. In no even shall Wet Zone be liable, for any reason or cause, in
excess of the amount paid for the product(s). No other warranties, expressed or implied,
are valid. No agent, dealer, distributor, service company, or other party is authorised to
change, modify or extend the terms of this Limited Warranty in any manner whatsoever.
Legal Rights:
This Limited Warranty gives you specific legal rights. You may also
have other rights which vary from country to country. Limitation on implied warranties may
not apply to you, due to your location.
Performance:
To obtain service in the event of a defect covered by this Limited
Warranty, notify Wet Zone as soon as possible and use all reasonable means to protect the
spa from further damage. Upon proof of purchase, Wet Zone or its designated service
representative will correct the defect subject to the terms and conditions contained in
this Limited Warranty. There will be no charge for parts or labour to repair the defect,
although you may be assessed reasonable repairman travel mileage charged and deductible if
any. If Wet Zone determines that repair of the covered defect is not feasible, we reserve
the right to instead provide a replacement spa equal in value to the original purchase
price of the defective spa. In such an event, reasonable costs for removal of the
defective spa, shipping costs for the replacement or repair spa, and delivery and
installation of the replacement or repaired spa will be the responsibility of the spa
owner. |